Best of Hungary offers tracked delivery of Hungarian food, wine and chilled gourmet products across the UK and the Isle of Man, with orders packed by hand at our Aberystwyth warehouse.
Delivery Times & Charges
What are your delivery costs?
| Delivery Type |
Service |
Cost |
| Orders less than £60 |
Royal Mail Tracked 24 |
£3.95 |
| Orders of £60 and over |
Royal Mail Tracked 24 |
FREE |
| Local collection |
By prior arrangement from our Aberystwyth warehouse |
FREE |
Total delivery time is normally 1–3 working days, including order processing and transit. Some destinations may take longer.
When will my order be dispatched?
We dispatch in-stock orders Monday to Friday, excluding Bank Holidays, with same-day dispatch for orders placed before 11 am. Orders placed after the cut-off are normally dispatched on the next working day. Orders placed after 11 am on Friday are normally dispatched the following Monday, excluding Bank Holidays.
Bespoke hampers and orders requiring special arrangements may have a different preparation time, which we will confirm with you.
How quickly will my order arrive?
Total delivery time is normally 1–3 working days, including up to one working day for processing and approximately 1–2 working days in transit. Royal Mail Tracked 24 is a tracked delivery service, rather than a guaranteed next-day service.
Delivery estimates may be affected by Bank Holidays, busy periods such as Christmas, adverse weather or courier disruption. If you need an order for a particular occasion, please allow additional time or contact us before ordering to discuss your requirements.
Where do you deliver?
We deliver to the UK mainland, Northern Ireland, the Scottish Isles and the Isle of Man. Deliveries to some destinations, including the Scottish Highlands and Islands and Northern Ireland, may take additional working days.
We do not currently deliver to the Channel Islands or other overseas destinations.
How will chilled products be delivered?
Chilled products such as caviar, cheese, charcuterie and foie gras are packed by hand by our warehouse team, led by Abe and Chris, using refrigerated cold packs and thermally insulated packaging designed to maintain suitable transit conditions for 48–72 hours.
We send orders using Royal Mail Tracked 24 so you can follow your parcel from dispatch to delivery. Please arrange for someone to receive perishable deliveries promptly and refrigerate or store the products according to their individual instructions as soon as they arrive. The packaging is intended to protect products during transit and does not replace appropriate storage after delivery.
If you have concerns about the condition of a chilled product on arrival, please contact us promptly with your order number and photographs where possible.
Can I collect my order?
Yes. Free collection is available by prior arrangement from:
Best of Hungary
Unit 5r, Ideal Storage
Glan-yr-Afon Industrial Estate
Llanbadarn Fawr
Aberystwyth
SY23 3JQ
Select Local Collection at checkout. We will contact you to confirm when your order is ready and arrange collection between 9 am and 4 pm, Monday to Friday, excluding Bank Holidays. Please wait for confirmation before travelling to the warehouse.
Tracking & Missed Deliveries
Will you let me know when my order has been sent?
Yes. Once your order has been dispatched, you will receive a confirmation email containing your Royal Mail tracking number. If you would also like delivery updates by text, please provide a mobile phone number at checkout.
How can I track my order?
Use the tracking link in your dispatch email or enter your tracking number on the Royal Mail tracking page.
If you have not received your tracking information or need help with a delivery, please contact us with your order number.
What happens if I am not at home?
Please follow your parcel's tracking updates and arrange for someone to receive it, particularly if your order contains chilled or perishable food. If you are sending a gift, let the recipient know to expect the delivery.
If a delivery attempt is missed, follow the courier's instructions and contact us promptly if you need assistance. Perishable products should not be left awaiting collection or redelivery for an extended period.
If an order is delayed, returned or arrives in an unsuitable condition, we will review the circumstances and work with you to resolve the issue. Any resolution will take account of the delivery arrangements, the condition of the products and your statutory consumer rights.
Frequently Asked Questions
My order contains alcohol; are there any restrictions?
We only sell alcohol to customers aged 18 or over and operate a Challenge 25 policy. By placing an order containing alcohol, you confirm that you are legally entitled to purchase it. You must not buy alcohol on behalf of someone under 18.
Proof of age may be required. Please ensure that an adult is available to receive an order containing alcohol.
What if my order arrives damaged, incorrect or incomplete?
Please email info@bestofhungary.co.uk promptly with your order number and details of the issue. For damaged items, please include clear photographs of the affected product and packaging where possible.
We will investigate and arrange an appropriate resolution, which may include a replacement or refund. Please do not return damaged or perishable products without contacting us first.
For full details of returns, eligibility and refund processing, please see our Return & Refund Policy. Your statutory consumer rights are not affected.
What should I do if my order is delayed or has not arrived?
Check the latest Royal Mail tracking information first. If your parcel is taking longer than expected, tracking shows a problem, or it is marked as delivered but you cannot locate it, please contact us with your order number so we can investigate.
If your order contains chilled or perishable products, contact us promptly about a delay rather than waiting several additional days.
How do you package orders?
We pack each order by hand using protective materials suited to its contents, including paper wrap, cushioning and inflatable bottle protectors where appropriate.
We source packaging supplies from Kite Packaging and use recyclable void-fill materials and recyclable cardboard boxes containing recycled content. Where suitable, we reuse supplier cartons. Cold packs and thermal insulation are exceptions to our standard recyclable packaging materials.
Please follow any disposal instructions provided and check your local recycling guidance for individual materials.
£13.50Unit price£3.38 / 100g
